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Point and Cut is now CLEANCut. If you have any questions or need any support for your Point and Cut unit, please call CLEANCut at (866) 599-7066.

To see the new and improved CLEANCut, visit www.cleancutdispenser.com.

Frequently Asked Questions

Q.  Where can I find instructions for installing or operating the Point and Cut?
A.  Detailed installation and operating instructions can be found in the Owner's Manual.

Q.  Is there Warranty information available?
A.  Yes, see the Owner's Manual.

Q.  What finishes are available.
A.  The Point and Cut is available in stainless steel and white.

Q.  What are the power requirements?
A.  The Point and Cut comes with an AC adapter.  For more information see the Installation Instructions in the Owner's Manual.

Q.  What is the price of the Point and Cut "No-Touch" Paper Towel Dispenser?
A.  The Stainless Steel model is $299 plus S&H,  The White-finish Model is $249 plus S&H.

Q.  Do you have a return policy?
A.  The Point and Cut is warrantied for 3 years.  If found defective it will be replaced or repaired.  The Point and Cut is not returnable for a refund.

Q.  There are 2 Models available, what are their dimensions?
A.  The dimensions are as follows:

Under Cabinet Space Saving Model

Depth 12"
Height 6.5"
Overall Width with Mounting Flanges

Dispenser Width
20"
 

17.5"

Wall Mount Model

Depth 6 .5"
Height 12.25"
Width 16 7/8"

Q.  What is the weight?
A.  The Point and Cut weighs 16 lbs.

Q.  Can I use any size or brand of household-style paper towels?
A.  Yes.

Q.  If I unroll a length of paper towel and then decide I need more, can I unroll more?
A.  Yes, as long as you have not activated the cutting mechanism.

Q.  What should I do if the paper towel will not feed out?
A.  Tear off one (1) sheet and try loading again with a fresh edge.

Q.  If I change my mind and decide I have unrolled more paper towel than I need, can I roll it back up?
A.  Yes, if the cutting mechanism was not activated.  Simply open the cabinet and roll it back up, then re-insert the end of the roll into the slot.
 

         
   

Clean Cut Int'l, LLC
14255 US Hwy 1 - Suite 235
Juno Beach, FL 33408
(866) 599-7066

   
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